Safer sharing. Clearer instructions.
Collaboration in practice
Secure file delivery supported by focused, task-based guidance for staff.
Back to our workThe challenge
Project teams need to exchange files with people outside the business. The difference between an open link, a link limited to named recipients, and a private message can be easy to miss.
- Choose the files
- Set access
- Explain the steps
The work
Emberkom has worked on secure file-sharing deployments and practical end-user guidance for Outlook and browser workflows. The guidance covers signing in, sending files, requesting uploads, sharing links, and choosing access permissions.
What matters
Instructions should focus on the tasks people actually perform. Explaining permissions at the point they are used helps staff make informed choices without working through a product’s entire manual.