Services
Support for the systems your firm depends on, and a practical plan for the changes ahead.
Reduce risk across your firm
Protect your people, project information, and reputation with security that connects devices, supported cloud resources, email, and your firm's email identity. Help staff recognize threats before a suspicious message becomes a business problem.
Threat detection and remediation for supported computers and servers, alongside protection for covered Microsoft 365 and Google Workspace mailboxes, SharePoint sites, Teams files, OneDrive, and Google Drive. Features vary by platform; appropriate disk encryption also helps protect eligible Windows computers.
Spam and malware filtering, malicious-link and impersonation detection, and handling of harmful messages help protect business communications. Phishing simulations and targeted training help staff recognize and report suspicious requests. These controls work alongside Endpoint Protection.
Managed SPF, DKIM, and DMARC help receiving systems recognize authorized mail from your domain. Authentication reporting helps identify misuse and sending problems; MTA-STS supports encrypted transport between compatible mail systems. These controls work alongside Email Security to protect your firm's email identity.
Keep the working day moving
Give your team dependable tools for everyday work. Proactive care of computers and servers, alongside monitoring of critical connections and services, helps catch problems early and keep small issues from becoming bigger disruptions.
Operating-system and common application updates, performance monitoring, routine configuration, and troubleshooting help keep covered desktops, workstations, and laptops working as they should. New deployments, major changes, and specialized business-application work are planned separately.
Care for existing covered server roles and processes, including Active Directory for sign-in and access, DNS and network infrastructure services, shared storage, and connections to cloud resources. New roles, migrations, access redesigns, and application-specific work are scoped separately.
Availability checks watch covered internet connections, network devices, and important local and cloud services, alerting Emberkom when an outage is detected. Monitoring and alerts are included in this service; work to restore availability follows the applicable managed or professional service scope.
Keep a way back to your data
Protect the information your firm needs to keep working. Backups for supported computers, servers, email, and cloud storage are configured around what you need to recover when data is lost or systems fail.
Backups for covered computers, servers, email, and compatible cloud storage are planned around your recovery requirements. Recovery point objective (RPO) describes how much recent data loss is acceptable, measured in time. Recovery time objective (RTO) describes how long the business can tolerate being without the needed system or service. These guide planning; actual objectives are agreed for your environment.
Managed IT & technology advice
Strategic planning, proactive management, security, and expert support work together. We help you choose the right services for your firm and plan for what comes next.
Explore Managed IT & Technology AdvisoryProfessional Services
New deployments, migrations, major changes, and specialized application work are planned separately from everyday support. We define the work, responsibilities, and handover around your firm's needs.
Connect your people
Bring email, files, meetings, and calling together with a migration plan built around your people.
Explore this service: Cloud & CollaborationProtect the work
Connect stronger security, staff awareness, reliable backups, and recovery planning.
Explore this service: Security & Business ContinuityMake room for progress
Bring networks, servers, cloud services, and business workflows into a more manageable whole.
Explore this service: Infrastructure & Better WorkflowsStart a conversation
Book a discovery call to discuss what's working, what's getting in the way, and what you want to change.
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